Jennie Bennett v. Catalina Del Rey Homeowners Association

Case Summary

Case ID 20F-H2019002-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2020-02-26
Administrative Law Judge Antara Nath Rivera
Outcome none
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Jennie Bennett Counsel Maxwell Riddiough
Respondent Catalina Del Rey Homeowners Association Counsel Nathan Tennyson

Alleged Violations

CC&Rs Sections 12(c) and 12(h)(1)

Outcome Summary

The Petition was dismissed because the Petitioner failed to meet the burden of proof, as the backflow flap responsible for the sewage overflow was determined to be on the Petitioner’s private property (covered under CC&R Section 15) and not a common element area that the HOA was responsible for maintaining under CC&R Sections 12(c) or 12(h)(1).

Why this result: Petitioner failed to establish by a preponderance of the evidence that Respondent violated Sections 12(c) and 12(h)(1) of the CC&Rs.

Key Issues & Findings

The Petitioner alleges that Catalina Del Rey Homeowners Association violated community documents CC&Rs Sections 12(c) and 12(h)(1) in a single-issue petition.

Petitioner claimed the HOA (Respondent) violated CC&Rs 12(c) and 12(h)(1) by refusing to compensate her for repairs to a malfunctioning backflow flap after experiencing a sewage overflow. Respondent argued the backflow flap was located on Petitioner's private property and was her responsibility under CC&R Section 15, especially since the prior Sewer Maintenance Policy was rescinded before the incident.

Orders: Petitioner Jennie Bennett’s Petition is dismissed.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • CC&Rs Section 12(c)
  • CC&Rs Section 12(h)(1)
  • CC&Rs Section 15

Analytics Highlights

Topics: HOA dispute, CC&R violation, maintenance responsibility, private property, sewer maintenance policy
Additional Citations:

  • A.R.S. § 32-2199 et seq.
  • ARIZ. REV. STAT. Section 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)

Audio Overview

Decision Documents

20F-H2019002-REL-RHG Decision – 771959.pdf

Uploaded 2025-10-08T07:09:48 (103.3 KB)





Briefing Doc – 20F-H2019002-REL-RHG


Briefing Document: Bennett v. Catalina Del Rey Homeowners Association

Executive Summary

This document outlines the findings and decision in the case of Jennie Bennett v. Catalina Del Rey Homeowners Association, heard by the Arizona Office of Administrative Hearings. The central dispute concerned liability for the repair of a malfunctioning backflow valve that caused a sewage overflow in the petitioner’s residence. The petitioner, Jennie Bennett, alleged the Homeowners Association (HOA) violated its Covenants, Conditions, and Restrictions (CC&Rs) by refusing to cover the repair costs.

The Administrative Law Judge dismissed the petition, ruling in favor of the HOA. The decision hinged on the physical location of the backflow valve. Evidence, including a plat map and photographs, established that the valve was situated on Ms. Bennett’s private property, not in a common area. Consequently, under Section 15 of the CC&Rs, maintenance and repair were deemed the homeowner’s responsibility.

A key factor in the dispute was the HOA’s rescission of a “Sewer Maintenance Policy” just 18 days before the incident. This policy had previously obligated the HOA to share repair costs. However, the Judge found that once the policy was rescinded, the HOA was no longer bound by its terms. The petitioner failed to meet the burden of proof to demonstrate that the backflow valve was a common element covered by the CC&Rs, leading to the dismissal of her case.

Case Background

Case Number: 20F-H2019002-REL-RHG

Hearing Date: February 7, 2020

Decision Date: February 26, 2020

Presiding Judge: Administrative Law Judge Antara Nath Rivera

Parties Involved

Name / Organization

Representation

Petitioner

Jennie Bennett

Maxwell Riddiough, attorney

Respondent

Catalina Del Rey Homeowners Association

Nathan Tennyson, attorney (Brown|Olcott, PLLC)

Management

Cadden Community Management

(Managed Respondent)

Witness

Vanessa Lubinsky

Community Manager for Respondent

Allegation

On July 10, 2019, Jennie Bennett filed a petition alleging that the Catalina Del Rey Homeowners Association violated Sections 12(c) and 12(h)(1) of the community’s CC&Rs. These sections pertain to the HOA’s responsibility to maintain common elements, including sewer lines.

Timeline of Key Events

March 2017

The HOA adopts a “Sewer Maintenance Policy” outlining the process for sewage maintenance issues.

February 13, 2019

The HOA Board rescinds the Sewer Maintenance Policy after receiving legal guidance.

March 3, 2019

Petitioner Jennie Bennett experiences a sewage overflow caused by a malfunctioning backflow valve.

March – May 2019

Petitioner presents a repair estimate to the HOA Board, which does not address her concerns at the March, April, or May meetings.

May 22, 2019

The HOA responds to the Petitioner, but only after receiving a letter from her attorney.

July 10, 2019

Petitioner files a formal dispute petition with the Arizona Department of Real Estate.

Undated

Petitioner gathers 97 signatures on a grassroots petition asking the HOA to cover the repair costs due to the lack of notice.

February 7, 2020

The administrative hearing is held.

February 26, 2020

The Administrative Law Judge issues a decision dismissing the petition.

Central Arguments and Evidence

The case centered on whether the backflow valve was a common element maintained by the HOA or a fixture on private property maintained by the homeowner.

Petitioner’s Position (Jennie Bennett)

Core Claim: The HOA was responsible for the repair cost based on its previous Sewer Maintenance Policy.

Lack of Notification: The Petitioner testified that she was not notified that the policy had been rescinded on February 13, 2019, just two weeks before her sewage backup.

HOA Inaction: The HOA failed to address her requests for reimbursement at three consecutive board meetings, only responding after her attorney sent a formal letter.

Community Support: The Petitioner submitted a grassroots petition signed by 97 residents. The petition stated: “My shower backed up with feces March 3-my plumber said my flap on the back flow was gone-needed to be replace… I was told by Daniel at Cadden that the Board had rescinded the sewer policy Feb 13th-No written notice had gone out. I am asking to be covered because of the 2 week time frame and no notice.”

Fear of Recurrence: Though no further overflows occurred, the Petitioner stated she “lived in fear of a future overflow.”

Respondent’s Position (Catalina Del Rey HOA)

Core Claim: The backflow valve is located on the Petitioner’s private property and is therefore her responsibility under Section 15 of the CC&Rs.

Physical Evidence: The HOA presented a plat map and photographs showing the backflow valve was located within the Petitioner’s property lines, “next to Petitioner’s walk up to her front door,” and not on common elements.

Legal Justification for Policy Change: The HOA explained that the Sewer Maintenance Policy was rescinded after receiving legal guidance that it conflicted with the CC&Rs. The guidance clarified that backflow flaps are within individual homeowner units, making them a homeowner’s responsibility under Section 15.

Procedural Correctness: HOA manager Vanessa Lubinsky testified that the rescission was a policy change, not a CC&R amendment, and therefore did not require a homeowner vote. She stated that notice of the rescission was sent to homeowners via both email and postal mail (postcards).

Issue Classification: Ms. Lubinsky characterized the problem as a “plumbing issue, not a sewer issue, because it was located on Petitioner’s private property.”

Analysis of Governing Documents (CC&Rs)

The judge’s decision rested on the interpretation of three key sections of the Declaration of Covenants, Conditions, Restrictions and Easements.

Section 12(c): HOA Maintenance of Common Areas

◦ This section establishes the HOA’s duty to maintain common sewer lines.

Section 12(h)(1): Assessments for Common Elements

◦ This section empowers the HOA to charge homeowners for the maintenance of common elements, including sewers.

Section 15: Homeowner Utility Maintenance

◦ This section was pivotal, assigning responsibility for fixtures on private property to the homeowner.

Administrative Law Judge’s Decision and Rationale

The Administrative Law Judge ultimately found that the Petitioner failed to prove her case by a “preponderance of the evidence.”

Key Findings

1. Burden of Proof: The Petitioner, Jennie Bennett, bore the burden of proving that the HOA had violated the community documents.

2. Location is Determinative: The evidence presented, particularly the photos and plat map, conclusively showed that the malfunctioning backflow flap was located on the Petitioner’s private property and not in a common area.

3. Policy Rescission was Valid: The Judge acknowledged the timing of the policy change was “extremely unfortunate” for the Petitioner. However, once the Sewer Maintenance Policy was rescinded, the HOA was no longer obligated to share repair costs. The CC&Rs became the sole governing authority on the matter.

4. No Violation of CC&Rs: Because the flap was not a common element, the HOA’s refusal to pay for the repair did not constitute a violation of Sections 12(c) or 12(h)(1). The responsibility fell to the homeowner under Section 15.

Final Order

“IT IS ORDERED that Petitioner Jennie Bennett’s Petition be dismissed.”

The decision is binding on the parties. Any appeal must be filed with the superior court within 35 days from the date the order was served.


Jennie Bennett v. Catalina Del Rey Homeowners Association

Case Summary

Case ID 20F-H2019002-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2020-02-26
Administrative Law Judge Antara Nath Rivera
Outcome none
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Jennie Bennett Counsel Maxwell Riddiough
Respondent Catalina Del Rey Homeowners Association Counsel Nathan Tennyson

Alleged Violations

CC&Rs Sections 12(c) and 12(h)(1)

Outcome Summary

The Petition was dismissed because the Petitioner failed to meet the burden of proof, as the backflow flap responsible for the sewage overflow was determined to be on the Petitioner’s private property (covered under CC&R Section 15) and not a common element area that the HOA was responsible for maintaining under CC&R Sections 12(c) or 12(h)(1).

Why this result: Petitioner failed to establish by a preponderance of the evidence that Respondent violated Sections 12(c) and 12(h)(1) of the CC&Rs.

Key Issues & Findings

The Petitioner alleges that Catalina Del Rey Homeowners Association violated community documents CC&Rs Sections 12(c) and 12(h)(1) in a single-issue petition.

Petitioner claimed the HOA (Respondent) violated CC&Rs 12(c) and 12(h)(1) by refusing to compensate her for repairs to a malfunctioning backflow flap after experiencing a sewage overflow. Respondent argued the backflow flap was located on Petitioner's private property and was her responsibility under CC&R Section 15, especially since the prior Sewer Maintenance Policy was rescinded before the incident.

Orders: Petitioner Jennie Bennett’s Petition is dismissed.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • CC&Rs Section 12(c)
  • CC&Rs Section 12(h)(1)
  • CC&Rs Section 15

Analytics Highlights

Topics: HOA dispute, CC&R violation, maintenance responsibility, private property, sewer maintenance policy
Additional Citations:

  • A.R.S. § 32-2199 et seq.
  • ARIZ. REV. STAT. Section 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)

Audio Overview

Decision Documents

20F-H2019002-REL-RHG Decision – 771959.pdf

Uploaded 2025-10-09T03:34:27 (103.3 KB)





Briefing Doc – 20F-H2019002-REL-RHG


Briefing Document: Bennett v. Catalina Del Rey Homeowners Association

Executive Summary

This document outlines the findings and decision in the case of Jennie Bennett v. Catalina Del Rey Homeowners Association, heard by the Arizona Office of Administrative Hearings. The central dispute concerned liability for the repair of a malfunctioning backflow valve that caused a sewage overflow in the petitioner’s residence. The petitioner, Jennie Bennett, alleged the Homeowners Association (HOA) violated its Covenants, Conditions, and Restrictions (CC&Rs) by refusing to cover the repair costs.

The Administrative Law Judge dismissed the petition, ruling in favor of the HOA. The decision hinged on the physical location of the backflow valve. Evidence, including a plat map and photographs, established that the valve was situated on Ms. Bennett’s private property, not in a common area. Consequently, under Section 15 of the CC&Rs, maintenance and repair were deemed the homeowner’s responsibility.

A key factor in the dispute was the HOA’s rescission of a “Sewer Maintenance Policy” just 18 days before the incident. This policy had previously obligated the HOA to share repair costs. However, the Judge found that once the policy was rescinded, the HOA was no longer bound by its terms. The petitioner failed to meet the burden of proof to demonstrate that the backflow valve was a common element covered by the CC&Rs, leading to the dismissal of her case.

Case Background

Case Number: 20F-H2019002-REL-RHG

Hearing Date: February 7, 2020

Decision Date: February 26, 2020

Presiding Judge: Administrative Law Judge Antara Nath Rivera

Parties Involved

Name / Organization

Representation

Petitioner

Jennie Bennett

Maxwell Riddiough, attorney

Respondent

Catalina Del Rey Homeowners Association

Nathan Tennyson, attorney (Brown|Olcott, PLLC)

Management

Cadden Community Management

(Managed Respondent)

Witness

Vanessa Lubinsky

Community Manager for Respondent

Allegation

On July 10, 2019, Jennie Bennett filed a petition alleging that the Catalina Del Rey Homeowners Association violated Sections 12(c) and 12(h)(1) of the community’s CC&Rs. These sections pertain to the HOA’s responsibility to maintain common elements, including sewer lines.

Timeline of Key Events

March 2017

The HOA adopts a “Sewer Maintenance Policy” outlining the process for sewage maintenance issues.

February 13, 2019

The HOA Board rescinds the Sewer Maintenance Policy after receiving legal guidance.

March 3, 2019

Petitioner Jennie Bennett experiences a sewage overflow caused by a malfunctioning backflow valve.

March – May 2019

Petitioner presents a repair estimate to the HOA Board, which does not address her concerns at the March, April, or May meetings.

May 22, 2019

The HOA responds to the Petitioner, but only after receiving a letter from her attorney.

July 10, 2019

Petitioner files a formal dispute petition with the Arizona Department of Real Estate.

Undated

Petitioner gathers 97 signatures on a grassroots petition asking the HOA to cover the repair costs due to the lack of notice.

February 7, 2020

The administrative hearing is held.

February 26, 2020

The Administrative Law Judge issues a decision dismissing the petition.

Central Arguments and Evidence

The case centered on whether the backflow valve was a common element maintained by the HOA or a fixture on private property maintained by the homeowner.

Petitioner’s Position (Jennie Bennett)

Core Claim: The HOA was responsible for the repair cost based on its previous Sewer Maintenance Policy.

Lack of Notification: The Petitioner testified that she was not notified that the policy had been rescinded on February 13, 2019, just two weeks before her sewage backup.

HOA Inaction: The HOA failed to address her requests for reimbursement at three consecutive board meetings, only responding after her attorney sent a formal letter.

Community Support: The Petitioner submitted a grassroots petition signed by 97 residents. The petition stated: “My shower backed up with feces March 3-my plumber said my flap on the back flow was gone-needed to be replace… I was told by Daniel at Cadden that the Board had rescinded the sewer policy Feb 13th-No written notice had gone out. I am asking to be covered because of the 2 week time frame and no notice.”

Fear of Recurrence: Though no further overflows occurred, the Petitioner stated she “lived in fear of a future overflow.”

Respondent’s Position (Catalina Del Rey HOA)

Core Claim: The backflow valve is located on the Petitioner’s private property and is therefore her responsibility under Section 15 of the CC&Rs.

Physical Evidence: The HOA presented a plat map and photographs showing the backflow valve was located within the Petitioner’s property lines, “next to Petitioner’s walk up to her front door,” and not on common elements.

Legal Justification for Policy Change: The HOA explained that the Sewer Maintenance Policy was rescinded after receiving legal guidance that it conflicted with the CC&Rs. The guidance clarified that backflow flaps are within individual homeowner units, making them a homeowner’s responsibility under Section 15.

Procedural Correctness: HOA manager Vanessa Lubinsky testified that the rescission was a policy change, not a CC&R amendment, and therefore did not require a homeowner vote. She stated that notice of the rescission was sent to homeowners via both email and postal mail (postcards).

Issue Classification: Ms. Lubinsky characterized the problem as a “plumbing issue, not a sewer issue, because it was located on Petitioner’s private property.”

Analysis of Governing Documents (CC&Rs)

The judge’s decision rested on the interpretation of three key sections of the Declaration of Covenants, Conditions, Restrictions and Easements.

Section 12(c): HOA Maintenance of Common Areas

◦ This section establishes the HOA’s duty to maintain common sewer lines.

Section 12(h)(1): Assessments for Common Elements

◦ This section empowers the HOA to charge homeowners for the maintenance of common elements, including sewers.

Section 15: Homeowner Utility Maintenance

◦ This section was pivotal, assigning responsibility for fixtures on private property to the homeowner.

Administrative Law Judge’s Decision and Rationale

The Administrative Law Judge ultimately found that the Petitioner failed to prove her case by a “preponderance of the evidence.”

Key Findings

1. Burden of Proof: The Petitioner, Jennie Bennett, bore the burden of proving that the HOA had violated the community documents.

2. Location is Determinative: The evidence presented, particularly the photos and plat map, conclusively showed that the malfunctioning backflow flap was located on the Petitioner’s private property and not in a common area.

3. Policy Rescission was Valid: The Judge acknowledged the timing of the policy change was “extremely unfortunate” for the Petitioner. However, once the Sewer Maintenance Policy was rescinded, the HOA was no longer obligated to share repair costs. The CC&Rs became the sole governing authority on the matter.

4. No Violation of CC&Rs: Because the flap was not a common element, the HOA’s refusal to pay for the repair did not constitute a violation of Sections 12(c) or 12(h)(1). The responsibility fell to the homeowner under Section 15.

Final Order

“IT IS ORDERED that Petitioner Jennie Bennett’s Petition be dismissed.”

The decision is binding on the parties. Any appeal must be filed with the superior court within 35 days from the date the order was served.


Jerry and Patricia Gravelle vs. Village Parc Homeowners Assoc. of

Case Summary

Case ID 17F-H1716008-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-01-03
Administrative Law Judge Diane Mihalsky
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Jerry and Patricia Gravelle Counsel
Respondent Village Parc Homeowners Assoc. of Havasu Counsel Kenneth E. Moyer, Esq.

Alleged Violations

CC&Rs Article 11, Section 11.7.3; CC&Rs Article 11, Section 11.7.6

Outcome Summary

The Commissioner adopted the ALJ's recommendation to dismiss the petition, finding that the HOA was not required by the governing documents (CC&Rs) or state law (Arizona Condominium Act) to insure against damages to the interior finished surfaces of the petitioners' individual condominium unit.

Why this result: The CC&Rs put Petitioners on notice that Respondent was not required to provide insurance coverage for damages to their individual unit, and Petitioners did not establish that Respondent was responsible for the damages.

Key Issues & Findings

HOA responsibility to insure unit interior damages caused by sewer backup

Petitioners claimed Respondent HOA violated CC&Rs (specifically Sections 11.7.3 and 11.7.6) by not providing insurance coverage for $6,697.70 in damages to the interior of their individual unit caused by a sewer backup. The HOA contended the CC&Rs and Arizona Condominium Act place this responsibility on the unit owner.

Orders: The petition was dismissed, and no action was required of the Respondent.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1212(1)
  • A.R.S. § 33-1247(A)
  • A.R.S. § 32-2199.01

Analytics Highlights

Topics: Condominiums, Insurance Coverage, CC&Rs Interpretation, Unit Boundaries, Maintenance Responsibility
Additional Citations:

  • A.R.S. § 33-1212(1)
  • A.R.S. § 33-1247(A)
  • A.R.S. § 32-2199.01
  • CC&Rs Article 11, Section 11.7.3
  • CC&Rs Article 11, Section 11.7.6

Audio Overview

Decision Documents

17F-H1716008-REL Decision – 528194.pdf

Uploaded 2025-10-08T06:49:39 (58.8 KB)

17F-H1716008-REL Decision – 528432.pdf

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17F-H1716008-REL Decision – 535933.pdf

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17F-H1716008-REL Decision – 539997.pdf

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Briefing Doc – 17F-H1716008-REL


Briefing: Gravelle v. Village Parc Homeowners Association

Executive Summary

This briefing synthesizes the key findings and legal determinations from an administrative case between homeowners Jerry and Patricia Gravelle and the Village Parc Homeowners Association of Havasu (HOA). The dispute centered on liability for damages within the Gravelles’ condominium unit caused by a sewer backup.

The petition, filed with the Arizona Department of Real Estate, was ultimately dismissed. The Administrative Law Judge (ALJ) concluded, and the Department Commissioner affirmed, that the HOA’s governing documents—the Covenants, Conditions, and Restrictions (CC&Rs)—unambiguously place the responsibility for insuring the interior of an individual unit on the unit owner, not the HOA.

The ruling established that the HOA’s master insurance policy, provided by Travelers, was only obligated to cover what the CC&Rs required. Arguments based on the HOA’s past payments for minor damages in other units, an erroneous initial statement by an insurance adjuster on a prior claim, and the HOA Board’s own mistaken interpretation of its duties were all found to be insufficient to override the plain written language of the governing documents. The final decision reinforces the principle that unit owners are responsible for understanding their CC&Rs and securing adequate personal insurance for their property.

I. Case Overview and Final Disposition

Case Identification: No. 17F-H1716008-REL

Parties:

Petitioners: Jerry and Patricia Gravelle, owners of Unit 14 in the Village Parc development.

Respondent: Village Parc Homeowners Assoc. of Havasu (“the Association”).

Adjudicating Body: The case was heard in the Arizona Office of Administrative Hearings before Administrative Law Judge (ALJ) Diane Mihalsky. The final order was issued by the Commissioner of the Arizona Department of Real Estate.

Key Dates:

Hearing Date: November 10, 2016

ALJ Decision: December 22, 2016

Final Order: January 3, 2017

Final Disposition: The Commissioner of the Department of Real Estate, Judy Lowe, accepted the ALJ’s recommendation and ordered that the petition be dismissed. This constituted a final administrative action, effective immediately. Parties were advised of their right to file for rehearing or appeal for judicial review.

II. The Core Dispute: Insurance for Sewer Backup Damage

On or about October 23, 2015, the Petitioners’ condominium (Unit 14), along with two other units, suffered damage from a sewer backup. The central conflict arose from determining which party was financially responsible for the repairs inside the Petitioners’ unit.

Petitioners’ Claim: The Gravelles filed a petition on August 31, 2016, alleging the Association violated Articles 11.7.3 and 11.7.6 of the CC&Rs by failing to provide insurance coverage for the full extent of the damages. Their personal insurance policy did not cover sewer backups. They requested the Association pay $6,697.70 to reimburse them for the loss that the Association’s insurer, Travelers, declined to cover.

Insurance Claim Outcome:

◦ The Association submitted a claim for the sewer backup damages to its insurer, Travelers.

◦ Travelers determined that its policy covered damages to the common elements associated with the unit and issued a check to the Petitioners for $338.64.

◦ Travelers concluded there was no coverage under the policy for damage to the interior of the Petitioners’ unit. This denial was based on the CC&Rs, which establish that the unit owner is responsible for the finished surfaces and personal property within their unit.

III. Analysis of Governing Documents and Legal Framework

The ALJ’s decision was grounded in a strict interpretation of the Association’s CC&Rs, its insurance contract, and the Arizona Condominium Act.

Document / Statute

Key Provisions and Implications

Village Parc CC&Rs

Unit Definition (Sec. 2.2.1): A unit is defined as the space “bounded by and contained within the interior finished surfaces of the perimeter walls, floors and ceilings.”

Insurance Responsibility (Sec. 11.7.3): The Association’s master policy is explicitly “not be required to insure the personal property within any individual Unit, which insurance shall be the responsibility and risk of the Unit Owners.”

Liability Limitation (Sec. 11.7.5): The Association is not liable to any owner “if any risk or hazard is not covered by insurance or the amount is inadequate.” It places the burden on each owner to ascertain the Association’s coverage and procure their own additional insurance.

Travelers Insurance Policy

Conditional Coverage Endorsement: The policy covers certain property (fixtures, alterations, appliances) contained within a unit, but only “if your Condominium Association Agreement requires you to insure it.” Since the CC&Rs do not require the Association to insure unit interiors, this coverage was not triggered.

Primary Insurance: The policy states it is “intended to be primary, and not to contribute with such other insurance” a unit-owner may have.

Arizona Condominium Act

Unit Definition (A.R.S. § 33-1212(1)): Reinforces the CC&Rs by defining finished surfaces—”lath, furring, wallboard… tiles, wallpaper, paint, finished flooring”—as part of the unit. All other portions of walls, floors, or ceilings are common elements.

Maintenance Responsibility (A.R.S. § 33-1247(A)): The law specifies that “the association is responsible for maintenance, repair and replacement of the common elements and each unit owner is responsible for maintenance, repair and replacement of the unit.”

IV. Petitioners’ Arguments and the ALJ’s Rejection

The Petitioners presented evidence of past practices by both the Association and Travelers, arguing these created an expectation of coverage. The ALJ systematically rejected these arguments.

Argument 1: The Association’s Past Payments for Unit Repairs

Petitioners’ Evidence: The Association had authorized payments for repairs inside other units on prior occasions:

June 2011: $153.74, $75.00, and $296.11 for damage to Units 3 and 5 from a broken shower drain.

January 2012: $449.45 to repair kitchen cabinets in Unit 6 damaged by a broken roof vent.

ALJ’s Conclusion: The fact that the Association’s Board made “actual payments of small amounts for damages to individually owned units” does not legally amend the plain language of the CC&Rs. Notably, the Association did not submit these prior incidents to its insurer.

Argument 2: Travelers’ Prior Actions

Petitioners’ Evidence: In a 2014 claim, a Travelers adjuster initially determined that the policy did provide coverage for damage done to a unit, not just limited common elements.

ALJ’s Conclusion: Travelers later stated the adjuster had erred and confirmed no claim for unit damage was ultimately paid. The ALJ found that the “adjuster’s initial error in the 2014 claim does not estop Travelers from denying the claim for damages to Petitioners’ unit” in 2015.

Argument 3: The Association Board’s Own Interpretation

Petitioners’ Evidence: At a November 2015 board meeting, where Mr. Gravelle served as secretary/treasurer, the Board itself determined that the CC&Rs did require the Association to provide insurance coverage for all damages to Unit 14.

ALJ’s Conclusion: The Board’s “erroneous opinion” does not have the legal power to amend the CC&Rs or the binding terms of the Travelers insurance policy.

V. Core Legal Principles and Final Decision

The dismissal of the petition was based on several foundational legal principles.

Primacy of Written Documents: The decision gave superior weight to the “plain language” of the CC&Rs and the insurance contract over inconsistent past practices or mistaken interpretations.

Burden of Proof: As the filing party, the Petitioners had the burden to prove by a “preponderance of the evidence” that the Association violated the CC&Rs. The ALJ determined they failed to meet this standard.

Clear Delineation of Responsibility: Both the CC&Rs and Arizona state law create a clear separation of financial and maintenance responsibilities: the Association is responsible for common elements, while individual owners are responsible for their units.

Presumption of Knowledge: The decision cited the legal principle that “Everyone is presumed to know the law.” The CC&Rs put the Petitioners on constructive notice that they were responsible for insuring their individual unit against risks like a sewer backup. Their failure to procure such coverage was their own responsibility.


Jerry and Patricia Gravelle vs. Village Parc Homeowners Assoc. of

Case Summary

Case ID 17F-H1716008-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-01-03
Administrative Law Judge Diane Mihalsky
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Jerry and Patricia Gravelle Counsel
Respondent Village Parc Homeowners Assoc. of Havasu Counsel Kenneth E. Moyer, Esq.

Alleged Violations

CC&Rs Article 11, Section 11.7.3; CC&Rs Article 11, Section 11.7.6

Outcome Summary

The Commissioner adopted the ALJ's recommendation to dismiss the petition, finding that the HOA was not required by the governing documents (CC&Rs) or state law (Arizona Condominium Act) to insure against damages to the interior finished surfaces of the petitioners' individual condominium unit.

Why this result: The CC&Rs put Petitioners on notice that Respondent was not required to provide insurance coverage for damages to their individual unit, and Petitioners did not establish that Respondent was responsible for the damages.

Key Issues & Findings

HOA responsibility to insure unit interior damages caused by sewer backup

Petitioners claimed Respondent HOA violated CC&Rs (specifically Sections 11.7.3 and 11.7.6) by not providing insurance coverage for $6,697.70 in damages to the interior of their individual unit caused by a sewer backup. The HOA contended the CC&Rs and Arizona Condominium Act place this responsibility on the unit owner.

Orders: The petition was dismissed, and no action was required of the Respondent.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1212(1)
  • A.R.S. § 33-1247(A)
  • A.R.S. § 32-2199.01

Analytics Highlights

Topics: Condominiums, Insurance Coverage, CC&Rs Interpretation, Unit Boundaries, Maintenance Responsibility
Additional Citations:

  • A.R.S. § 33-1212(1)
  • A.R.S. § 33-1247(A)
  • A.R.S. § 32-2199.01
  • CC&Rs Article 11, Section 11.7.3
  • CC&Rs Article 11, Section 11.7.6

Audio Overview

Decision Documents

17F-H1716008-REL Decision – 528194.pdf

Uploaded 2025-10-08T06:56:55 (58.8 KB)

17F-H1716008-REL Decision – 528432.pdf

Uploaded 2025-10-08T06:56:56 (63.1 KB)

17F-H1716008-REL Decision – 535933.pdf

Uploaded 2025-10-08T06:56:56 (131.6 KB)

17F-H1716008-REL Decision – 539997.pdf

Uploaded 2025-10-08T06:56:57 (1010.1 KB)





Briefing Doc – 17F-H1716008-REL


Briefing: Gravelle v. Village Parc Homeowners Association

Executive Summary

This briefing synthesizes the key findings and legal determinations from an administrative case between homeowners Jerry and Patricia Gravelle and the Village Parc Homeowners Association of Havasu (HOA). The dispute centered on liability for damages within the Gravelles’ condominium unit caused by a sewer backup.

The petition, filed with the Arizona Department of Real Estate, was ultimately dismissed. The Administrative Law Judge (ALJ) concluded, and the Department Commissioner affirmed, that the HOA’s governing documents—the Covenants, Conditions, and Restrictions (CC&Rs)—unambiguously place the responsibility for insuring the interior of an individual unit on the unit owner, not the HOA.

The ruling established that the HOA’s master insurance policy, provided by Travelers, was only obligated to cover what the CC&Rs required. Arguments based on the HOA’s past payments for minor damages in other units, an erroneous initial statement by an insurance adjuster on a prior claim, and the HOA Board’s own mistaken interpretation of its duties were all found to be insufficient to override the plain written language of the governing documents. The final decision reinforces the principle that unit owners are responsible for understanding their CC&Rs and securing adequate personal insurance for their property.

I. Case Overview and Final Disposition

Case Identification: No. 17F-H1716008-REL

Parties:

Petitioners: Jerry and Patricia Gravelle, owners of Unit 14 in the Village Parc development.

Respondent: Village Parc Homeowners Assoc. of Havasu (“the Association”).

Adjudicating Body: The case was heard in the Arizona Office of Administrative Hearings before Administrative Law Judge (ALJ) Diane Mihalsky. The final order was issued by the Commissioner of the Arizona Department of Real Estate.

Key Dates:

Hearing Date: November 10, 2016

ALJ Decision: December 22, 2016

Final Order: January 3, 2017

Final Disposition: The Commissioner of the Department of Real Estate, Judy Lowe, accepted the ALJ’s recommendation and ordered that the petition be dismissed. This constituted a final administrative action, effective immediately. Parties were advised of their right to file for rehearing or appeal for judicial review.

II. The Core Dispute: Insurance for Sewer Backup Damage

On or about October 23, 2015, the Petitioners’ condominium (Unit 14), along with two other units, suffered damage from a sewer backup. The central conflict arose from determining which party was financially responsible for the repairs inside the Petitioners’ unit.

Petitioners’ Claim: The Gravelles filed a petition on August 31, 2016, alleging the Association violated Articles 11.7.3 and 11.7.6 of the CC&Rs by failing to provide insurance coverage for the full extent of the damages. Their personal insurance policy did not cover sewer backups. They requested the Association pay $6,697.70 to reimburse them for the loss that the Association’s insurer, Travelers, declined to cover.

Insurance Claim Outcome:

◦ The Association submitted a claim for the sewer backup damages to its insurer, Travelers.

◦ Travelers determined that its policy covered damages to the common elements associated with the unit and issued a check to the Petitioners for $338.64.

◦ Travelers concluded there was no coverage under the policy for damage to the interior of the Petitioners’ unit. This denial was based on the CC&Rs, which establish that the unit owner is responsible for the finished surfaces and personal property within their unit.

III. Analysis of Governing Documents and Legal Framework

The ALJ’s decision was grounded in a strict interpretation of the Association’s CC&Rs, its insurance contract, and the Arizona Condominium Act.

Document / Statute

Key Provisions and Implications

Village Parc CC&Rs

Unit Definition (Sec. 2.2.1): A unit is defined as the space “bounded by and contained within the interior finished surfaces of the perimeter walls, floors and ceilings.”

Insurance Responsibility (Sec. 11.7.3): The Association’s master policy is explicitly “not be required to insure the personal property within any individual Unit, which insurance shall be the responsibility and risk of the Unit Owners.”

Liability Limitation (Sec. 11.7.5): The Association is not liable to any owner “if any risk or hazard is not covered by insurance or the amount is inadequate.” It places the burden on each owner to ascertain the Association’s coverage and procure their own additional insurance.

Travelers Insurance Policy

Conditional Coverage Endorsement: The policy covers certain property (fixtures, alterations, appliances) contained within a unit, but only “if your Condominium Association Agreement requires you to insure it.” Since the CC&Rs do not require the Association to insure unit interiors, this coverage was not triggered.

Primary Insurance: The policy states it is “intended to be primary, and not to contribute with such other insurance” a unit-owner may have.

Arizona Condominium Act

Unit Definition (A.R.S. § 33-1212(1)): Reinforces the CC&Rs by defining finished surfaces—”lath, furring, wallboard… tiles, wallpaper, paint, finished flooring”—as part of the unit. All other portions of walls, floors, or ceilings are common elements.

Maintenance Responsibility (A.R.S. § 33-1247(A)): The law specifies that “the association is responsible for maintenance, repair and replacement of the common elements and each unit owner is responsible for maintenance, repair and replacement of the unit.”

IV. Petitioners’ Arguments and the ALJ’s Rejection

The Petitioners presented evidence of past practices by both the Association and Travelers, arguing these created an expectation of coverage. The ALJ systematically rejected these arguments.

Argument 1: The Association’s Past Payments for Unit Repairs

Petitioners’ Evidence: The Association had authorized payments for repairs inside other units on prior occasions:

June 2011: $153.74, $75.00, and $296.11 for damage to Units 3 and 5 from a broken shower drain.

January 2012: $449.45 to repair kitchen cabinets in Unit 6 damaged by a broken roof vent.

ALJ’s Conclusion: The fact that the Association’s Board made “actual payments of small amounts for damages to individually owned units” does not legally amend the plain language of the CC&Rs. Notably, the Association did not submit these prior incidents to its insurer.

Argument 2: Travelers’ Prior Actions

Petitioners’ Evidence: In a 2014 claim, a Travelers adjuster initially determined that the policy did provide coverage for damage done to a unit, not just limited common elements.

ALJ’s Conclusion: Travelers later stated the adjuster had erred and confirmed no claim for unit damage was ultimately paid. The ALJ found that the “adjuster’s initial error in the 2014 claim does not estop Travelers from denying the claim for damages to Petitioners’ unit” in 2015.

Argument 3: The Association Board’s Own Interpretation

Petitioners’ Evidence: At a November 2015 board meeting, where Mr. Gravelle served as secretary/treasurer, the Board itself determined that the CC&Rs did require the Association to provide insurance coverage for all damages to Unit 14.

ALJ’s Conclusion: The Board’s “erroneous opinion” does not have the legal power to amend the CC&Rs or the binding terms of the Travelers insurance policy.

V. Core Legal Principles and Final Decision

The dismissal of the petition was based on several foundational legal principles.

Primacy of Written Documents: The decision gave superior weight to the “plain language” of the CC&Rs and the insurance contract over inconsistent past practices or mistaken interpretations.

Burden of Proof: As the filing party, the Petitioners had the burden to prove by a “preponderance of the evidence” that the Association violated the CC&Rs. The ALJ determined they failed to meet this standard.

Clear Delineation of Responsibility: Both the CC&Rs and Arizona state law create a clear separation of financial and maintenance responsibilities: the Association is responsible for common elements, while individual owners are responsible for their units.

Presumption of Knowledge: The decision cited the legal principle that “Everyone is presumed to know the law.” The CC&Rs put the Petitioners on constructive notice that they were responsible for insuring their individual unit against risks like a sewer backup. Their failure to procure such coverage was their own responsibility.


Jerry and Patricia Gravelle vs. Village Parc Homeowners Assoc. of

Case Summary

Case ID 17F-H1716008-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-01-03
Administrative Law Judge Diane Mihalsky
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Jerry and Patricia Gravelle Counsel
Respondent Village Parc Homeowners Assoc. of Havasu Counsel Kenneth E. Moyer, Esq.

Alleged Violations

CC&Rs Article 11, Section 11.7.3; CC&Rs Article 11, Section 11.7.6

Outcome Summary

The Commissioner adopted the ALJ's recommendation to dismiss the petition, finding that the HOA was not required by the governing documents (CC&Rs) or state law (Arizona Condominium Act) to insure against damages to the interior finished surfaces of the petitioners' individual condominium unit.

Why this result: The CC&Rs put Petitioners on notice that Respondent was not required to provide insurance coverage for damages to their individual unit, and Petitioners did not establish that Respondent was responsible for the damages.

Key Issues & Findings

HOA responsibility to insure unit interior damages caused by sewer backup

Petitioners claimed Respondent HOA violated CC&Rs (specifically Sections 11.7.3 and 11.7.6) by not providing insurance coverage for $6,697.70 in damages to the interior of their individual unit caused by a sewer backup. The HOA contended the CC&Rs and Arizona Condominium Act place this responsibility on the unit owner.

Orders: The petition was dismissed, and no action was required of the Respondent.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1212(1)
  • A.R.S. § 33-1247(A)
  • A.R.S. § 32-2199.01

Analytics Highlights

Topics: Condominiums, Insurance Coverage, CC&Rs Interpretation, Unit Boundaries, Maintenance Responsibility
Additional Citations:

  • A.R.S. § 33-1212(1)
  • A.R.S. § 33-1247(A)
  • A.R.S. § 32-2199.01
  • CC&Rs Article 11, Section 11.7.3
  • CC&Rs Article 11, Section 11.7.6

Audio Overview

Decision Documents

17F-H1716008-REL Decision – 528194.pdf

Uploaded 2025-10-08T07:01:04 (58.8 KB)

17F-H1716008-REL Decision – 528432.pdf

Uploaded 2025-10-08T07:01:04 (63.1 KB)

17F-H1716008-REL Decision – 535933.pdf

Uploaded 2025-10-08T07:01:05 (131.6 KB)

17F-H1716008-REL Decision – 539997.pdf

Uploaded 2025-10-08T07:01:07 (1010.1 KB)





Briefing Doc – 17F-H1716008-REL


Briefing: Gravelle v. Village Parc Homeowners Association

Executive Summary

This briefing synthesizes the key findings and legal determinations from an administrative case between homeowners Jerry and Patricia Gravelle and the Village Parc Homeowners Association of Havasu (HOA). The dispute centered on liability for damages within the Gravelles’ condominium unit caused by a sewer backup.

The petition, filed with the Arizona Department of Real Estate, was ultimately dismissed. The Administrative Law Judge (ALJ) concluded, and the Department Commissioner affirmed, that the HOA’s governing documents—the Covenants, Conditions, and Restrictions (CC&Rs)—unambiguously place the responsibility for insuring the interior of an individual unit on the unit owner, not the HOA.

The ruling established that the HOA’s master insurance policy, provided by Travelers, was only obligated to cover what the CC&Rs required. Arguments based on the HOA’s past payments for minor damages in other units, an erroneous initial statement by an insurance adjuster on a prior claim, and the HOA Board’s own mistaken interpretation of its duties were all found to be insufficient to override the plain written language of the governing documents. The final decision reinforces the principle that unit owners are responsible for understanding their CC&Rs and securing adequate personal insurance for their property.

I. Case Overview and Final Disposition

Case Identification: No. 17F-H1716008-REL

Parties:

Petitioners: Jerry and Patricia Gravelle, owners of Unit 14 in the Village Parc development.

Respondent: Village Parc Homeowners Assoc. of Havasu (“the Association”).

Adjudicating Body: The case was heard in the Arizona Office of Administrative Hearings before Administrative Law Judge (ALJ) Diane Mihalsky. The final order was issued by the Commissioner of the Arizona Department of Real Estate.

Key Dates:

Hearing Date: November 10, 2016

ALJ Decision: December 22, 2016

Final Order: January 3, 2017

Final Disposition: The Commissioner of the Department of Real Estate, Judy Lowe, accepted the ALJ’s recommendation and ordered that the petition be dismissed. This constituted a final administrative action, effective immediately. Parties were advised of their right to file for rehearing or appeal for judicial review.

II. The Core Dispute: Insurance for Sewer Backup Damage

On or about October 23, 2015, the Petitioners’ condominium (Unit 14), along with two other units, suffered damage from a sewer backup. The central conflict arose from determining which party was financially responsible for the repairs inside the Petitioners’ unit.

Petitioners’ Claim: The Gravelles filed a petition on August 31, 2016, alleging the Association violated Articles 11.7.3 and 11.7.6 of the CC&Rs by failing to provide insurance coverage for the full extent of the damages. Their personal insurance policy did not cover sewer backups. They requested the Association pay $6,697.70 to reimburse them for the loss that the Association’s insurer, Travelers, declined to cover.

Insurance Claim Outcome:

◦ The Association submitted a claim for the sewer backup damages to its insurer, Travelers.

◦ Travelers determined that its policy covered damages to the common elements associated with the unit and issued a check to the Petitioners for $338.64.

◦ Travelers concluded there was no coverage under the policy for damage to the interior of the Petitioners’ unit. This denial was based on the CC&Rs, which establish that the unit owner is responsible for the finished surfaces and personal property within their unit.

III. Analysis of Governing Documents and Legal Framework

The ALJ’s decision was grounded in a strict interpretation of the Association’s CC&Rs, its insurance contract, and the Arizona Condominium Act.

Document / Statute

Key Provisions and Implications

Village Parc CC&Rs

Unit Definition (Sec. 2.2.1): A unit is defined as the space “bounded by and contained within the interior finished surfaces of the perimeter walls, floors and ceilings.”

Insurance Responsibility (Sec. 11.7.3): The Association’s master policy is explicitly “not be required to insure the personal property within any individual Unit, which insurance shall be the responsibility and risk of the Unit Owners.”

Liability Limitation (Sec. 11.7.5): The Association is not liable to any owner “if any risk or hazard is not covered by insurance or the amount is inadequate.” It places the burden on each owner to ascertain the Association’s coverage and procure their own additional insurance.

Travelers Insurance Policy

Conditional Coverage Endorsement: The policy covers certain property (fixtures, alterations, appliances) contained within a unit, but only “if your Condominium Association Agreement requires you to insure it.” Since the CC&Rs do not require the Association to insure unit interiors, this coverage was not triggered.

Primary Insurance: The policy states it is “intended to be primary, and not to contribute with such other insurance” a unit-owner may have.

Arizona Condominium Act

Unit Definition (A.R.S. § 33-1212(1)): Reinforces the CC&Rs by defining finished surfaces—”lath, furring, wallboard… tiles, wallpaper, paint, finished flooring”—as part of the unit. All other portions of walls, floors, or ceilings are common elements.

Maintenance Responsibility (A.R.S. § 33-1247(A)): The law specifies that “the association is responsible for maintenance, repair and replacement of the common elements and each unit owner is responsible for maintenance, repair and replacement of the unit.”

IV. Petitioners’ Arguments and the ALJ’s Rejection

The Petitioners presented evidence of past practices by both the Association and Travelers, arguing these created an expectation of coverage. The ALJ systematically rejected these arguments.

Argument 1: The Association’s Past Payments for Unit Repairs

Petitioners’ Evidence: The Association had authorized payments for repairs inside other units on prior occasions:

June 2011: $153.74, $75.00, and $296.11 for damage to Units 3 and 5 from a broken shower drain.

January 2012: $449.45 to repair kitchen cabinets in Unit 6 damaged by a broken roof vent.

ALJ’s Conclusion: The fact that the Association’s Board made “actual payments of small amounts for damages to individually owned units” does not legally amend the plain language of the CC&Rs. Notably, the Association did not submit these prior incidents to its insurer.

Argument 2: Travelers’ Prior Actions

Petitioners’ Evidence: In a 2014 claim, a Travelers adjuster initially determined that the policy did provide coverage for damage done to a unit, not just limited common elements.

ALJ’s Conclusion: Travelers later stated the adjuster had erred and confirmed no claim for unit damage was ultimately paid. The ALJ found that the “adjuster’s initial error in the 2014 claim does not estop Travelers from denying the claim for damages to Petitioners’ unit” in 2015.

Argument 3: The Association Board’s Own Interpretation

Petitioners’ Evidence: At a November 2015 board meeting, where Mr. Gravelle served as secretary/treasurer, the Board itself determined that the CC&Rs did require the Association to provide insurance coverage for all damages to Unit 14.

ALJ’s Conclusion: The Board’s “erroneous opinion” does not have the legal power to amend the CC&Rs or the binding terms of the Travelers insurance policy.

V. Core Legal Principles and Final Decision

The dismissal of the petition was based on several foundational legal principles.

Primacy of Written Documents: The decision gave superior weight to the “plain language” of the CC&Rs and the insurance contract over inconsistent past practices or mistaken interpretations.

Burden of Proof: As the filing party, the Petitioners had the burden to prove by a “preponderance of the evidence” that the Association violated the CC&Rs. The ALJ determined they failed to meet this standard.

Clear Delineation of Responsibility: Both the CC&Rs and Arizona state law create a clear separation of financial and maintenance responsibilities: the Association is responsible for common elements, while individual owners are responsible for their units.

Presumption of Knowledge: The decision cited the legal principle that “Everyone is presumed to know the law.” The CC&Rs put the Petitioners on constructive notice that they were responsible for insuring their individual unit against risks like a sewer backup. Their failure to procure such coverage was their own responsibility.


Jerry and Patricia Gravelle vs. Village Parc Homeowners Assoc. of

Case Summary

Case ID 17F-H1716008-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-01-03
Administrative Law Judge Diane Mihalsky
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Jerry and Patricia Gravelle Counsel
Respondent Village Parc Homeowners Assoc. of Havasu Counsel Kenneth E. Moyer, Esq.

Alleged Violations

CC&Rs Article 11, Section 11.7.3; CC&Rs Article 11, Section 11.7.6

Outcome Summary

The Commissioner adopted the ALJ's recommendation to dismiss the petition, finding that the HOA was not required by the governing documents (CC&Rs) or state law (Arizona Condominium Act) to insure against damages to the interior finished surfaces of the petitioners' individual condominium unit.

Why this result: The CC&Rs put Petitioners on notice that Respondent was not required to provide insurance coverage for damages to their individual unit, and Petitioners did not establish that Respondent was responsible for the damages.

Key Issues & Findings

HOA responsibility to insure unit interior damages caused by sewer backup

Petitioners claimed Respondent HOA violated CC&Rs (specifically Sections 11.7.3 and 11.7.6) by not providing insurance coverage for $6,697.70 in damages to the interior of their individual unit caused by a sewer backup. The HOA contended the CC&Rs and Arizona Condominium Act place this responsibility on the unit owner.

Orders: The petition was dismissed, and no action was required of the Respondent.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1212(1)
  • A.R.S. § 33-1247(A)
  • A.R.S. § 32-2199.01

Analytics Highlights

Topics: Condominiums, Insurance Coverage, CC&Rs Interpretation, Unit Boundaries, Maintenance Responsibility
Additional Citations:

  • A.R.S. § 33-1212(1)
  • A.R.S. § 33-1247(A)
  • A.R.S. § 32-2199.01
  • CC&Rs Article 11, Section 11.7.3
  • CC&Rs Article 11, Section 11.7.6

Video Overview

Audio Overview

Decision Documents

17F-H1716008-REL Decision – 528194.pdf

Uploaded 2025-10-09T03:31:06 (58.8 KB)

17F-H1716008-REL Decision – 528432.pdf

Uploaded 2025-10-09T03:31:06 (63.1 KB)

17F-H1716008-REL Decision – 535933.pdf

Uploaded 2025-10-09T03:31:06 (131.6 KB)

17F-H1716008-REL Decision – 539997.pdf

Uploaded 2025-10-09T03:31:06 (1010.1 KB)





Briefing Doc – 17F-H1716008-REL


Briefing: Gravelle v. Village Parc Homeowners Association

Executive Summary

This briefing synthesizes the key findings and legal determinations from an administrative case between homeowners Jerry and Patricia Gravelle and the Village Parc Homeowners Association of Havasu (HOA). The dispute centered on liability for damages within the Gravelles’ condominium unit caused by a sewer backup.

The petition, filed with the Arizona Department of Real Estate, was ultimately dismissed. The Administrative Law Judge (ALJ) concluded, and the Department Commissioner affirmed, that the HOA’s governing documents—the Covenants, Conditions, and Restrictions (CC&Rs)—unambiguously place the responsibility for insuring the interior of an individual unit on the unit owner, not the HOA.

The ruling established that the HOA’s master insurance policy, provided by Travelers, was only obligated to cover what the CC&Rs required. Arguments based on the HOA’s past payments for minor damages in other units, an erroneous initial statement by an insurance adjuster on a prior claim, and the HOA Board’s own mistaken interpretation of its duties were all found to be insufficient to override the plain written language of the governing documents. The final decision reinforces the principle that unit owners are responsible for understanding their CC&Rs and securing adequate personal insurance for their property.

I. Case Overview and Final Disposition

Case Identification: No. 17F-H1716008-REL

Parties:

Petitioners: Jerry and Patricia Gravelle, owners of Unit 14 in the Village Parc development.

Respondent: Village Parc Homeowners Assoc. of Havasu (“the Association”).

Adjudicating Body: The case was heard in the Arizona Office of Administrative Hearings before Administrative Law Judge (ALJ) Diane Mihalsky. The final order was issued by the Commissioner of the Arizona Department of Real Estate.

Key Dates:

Hearing Date: November 10, 2016

ALJ Decision: December 22, 2016

Final Order: January 3, 2017

Final Disposition: The Commissioner of the Department of Real Estate, Judy Lowe, accepted the ALJ’s recommendation and ordered that the petition be dismissed. This constituted a final administrative action, effective immediately. Parties were advised of their right to file for rehearing or appeal for judicial review.

II. The Core Dispute: Insurance for Sewer Backup Damage

On or about October 23, 2015, the Petitioners’ condominium (Unit 14), along with two other units, suffered damage from a sewer backup. The central conflict arose from determining which party was financially responsible for the repairs inside the Petitioners’ unit.

Petitioners’ Claim: The Gravelles filed a petition on August 31, 2016, alleging the Association violated Articles 11.7.3 and 11.7.6 of the CC&Rs by failing to provide insurance coverage for the full extent of the damages. Their personal insurance policy did not cover sewer backups. They requested the Association pay $6,697.70 to reimburse them for the loss that the Association’s insurer, Travelers, declined to cover.

Insurance Claim Outcome:

◦ The Association submitted a claim for the sewer backup damages to its insurer, Travelers.

◦ Travelers determined that its policy covered damages to the common elements associated with the unit and issued a check to the Petitioners for $338.64.

◦ Travelers concluded there was no coverage under the policy for damage to the interior of the Petitioners’ unit. This denial was based on the CC&Rs, which establish that the unit owner is responsible for the finished surfaces and personal property within their unit.

III. Analysis of Governing Documents and Legal Framework

The ALJ’s decision was grounded in a strict interpretation of the Association’s CC&Rs, its insurance contract, and the Arizona Condominium Act.

Document / Statute

Key Provisions and Implications

Village Parc CC&Rs

Unit Definition (Sec. 2.2.1): A unit is defined as the space “bounded by and contained within the interior finished surfaces of the perimeter walls, floors and ceilings.”

Insurance Responsibility (Sec. 11.7.3): The Association’s master policy is explicitly “not be required to insure the personal property within any individual Unit, which insurance shall be the responsibility and risk of the Unit Owners.”

Liability Limitation (Sec. 11.7.5): The Association is not liable to any owner “if any risk or hazard is not covered by insurance or the amount is inadequate.” It places the burden on each owner to ascertain the Association’s coverage and procure their own additional insurance.

Travelers Insurance Policy

Conditional Coverage Endorsement: The policy covers certain property (fixtures, alterations, appliances) contained within a unit, but only “if your Condominium Association Agreement requires you to insure it.” Since the CC&Rs do not require the Association to insure unit interiors, this coverage was not triggered.

Primary Insurance: The policy states it is “intended to be primary, and not to contribute with such other insurance” a unit-owner may have.

Arizona Condominium Act

Unit Definition (A.R.S. § 33-1212(1)): Reinforces the CC&Rs by defining finished surfaces—”lath, furring, wallboard… tiles, wallpaper, paint, finished flooring”—as part of the unit. All other portions of walls, floors, or ceilings are common elements.

Maintenance Responsibility (A.R.S. § 33-1247(A)): The law specifies that “the association is responsible for maintenance, repair and replacement of the common elements and each unit owner is responsible for maintenance, repair and replacement of the unit.”

IV. Petitioners’ Arguments and the ALJ’s Rejection

The Petitioners presented evidence of past practices by both the Association and Travelers, arguing these created an expectation of coverage. The ALJ systematically rejected these arguments.

Argument 1: The Association’s Past Payments for Unit Repairs

Petitioners’ Evidence: The Association had authorized payments for repairs inside other units on prior occasions:

June 2011: $153.74, $75.00, and $296.11 for damage to Units 3 and 5 from a broken shower drain.

January 2012: $449.45 to repair kitchen cabinets in Unit 6 damaged by a broken roof vent.

ALJ’s Conclusion: The fact that the Association’s Board made “actual payments of small amounts for damages to individually owned units” does not legally amend the plain language of the CC&Rs. Notably, the Association did not submit these prior incidents to its insurer.

Argument 2: Travelers’ Prior Actions

Petitioners’ Evidence: In a 2014 claim, a Travelers adjuster initially determined that the policy did provide coverage for damage done to a unit, not just limited common elements.

ALJ’s Conclusion: Travelers later stated the adjuster had erred and confirmed no claim for unit damage was ultimately paid. The ALJ found that the “adjuster’s initial error in the 2014 claim does not estop Travelers from denying the claim for damages to Petitioners’ unit” in 2015.

Argument 3: The Association Board’s Own Interpretation

Petitioners’ Evidence: At a November 2015 board meeting, where Mr. Gravelle served as secretary/treasurer, the Board itself determined that the CC&Rs did require the Association to provide insurance coverage for all damages to Unit 14.

ALJ’s Conclusion: The Board’s “erroneous opinion” does not have the legal power to amend the CC&Rs or the binding terms of the Travelers insurance policy.

V. Core Legal Principles and Final Decision

The dismissal of the petition was based on several foundational legal principles.

Primacy of Written Documents: The decision gave superior weight to the “plain language” of the CC&Rs and the insurance contract over inconsistent past practices or mistaken interpretations.

Burden of Proof: As the filing party, the Petitioners had the burden to prove by a “preponderance of the evidence” that the Association violated the CC&Rs. The ALJ determined they failed to meet this standard.

Clear Delineation of Responsibility: Both the CC&Rs and Arizona state law create a clear separation of financial and maintenance responsibilities: the Association is responsible for common elements, while individual owners are responsible for their units.

Presumption of Knowledge: The decision cited the legal principle that “Everyone is presumed to know the law.” The CC&Rs put the Petitioners on constructive notice that they were responsible for insuring their individual unit against risks like a sewer backup. Their failure to procure such coverage was their own responsibility.